Standing Up For You!

Championing your rights. Securing compensation you deserve.

Housing disrepair

Your council or local authority failing to maintain your property? Damp, mould, heating issues or structural problems may entitle you to compensation and repairs.

Check eligibility

Know your options

You don't have to use a claims management company. You can complain to your landlord, then the Housing Ombudsman (England) or Public Services Ombudsman for Wales, for free.

Your options explained

You don't have to use a claims management company

There is no guarantee that using a claims management company will make your claim quicker or get you a better outcome.

You can complain to your landlord, then the relevant ombudsman (England: Housing Ombudsman; Wales: Public Services Ombudsman for Wales), for free.

Why choose Ashworth & Ingram Compensation Partners?

Professional claims management with your interests at heart

No win, no fee

We never charge you. If your claim is referred to one of our panel solicitors, they work on a no win, no fee basis, so you only pay their success fee if your claim succeeds.

Expert team

Experienced team who prepare your claim carefully and refer it only to regulated solicitors who handle housing disrepair every day.

Transparent fees

Our service is free to you. Full details of your solicitor's fees are on our Fees page.

30%

We never charge you. If your claim goes ahead, your solicitor's success fee is 25% of your compensation plus VAT (30% in total), payable only if your claim is successful. You can cancel with us at any time before we refer your case, free of charge. Once you have signed up with a solicitor, if you cancel after their 14-day cooling-off period, withdraw against their advice, or don't co-operate, you may have to pay costs already incurred, including disbursements and, in some circumstances, your landlord's legal costs. Your solicitor will explain this before you sign.

View full cancellation terms

Common questions

See all questions
Will it cost me anything to make a housing disrepair claim?

We never charge you. If your case is referred to one of our panel solicitors, they work on a no win, no fee basis. If your claim succeeds, their success fee is 25% of your compensation plus VAT (30% in total), deducted from your award. If it is unsuccessful, you pay nothing. Costs may apply if you cancel after the solicitor's 14-day cooling-off period, withdraw against their advice or don't co-operate; your solicitor will explain this before you sign.

Do I have to use a claims management company?

No. You can complain to your landlord, then the Housing Ombudsman (England) or Public Services Ombudsman for Wales, for free. Using a claims management company does not mean your claim will be quicker or get a better outcome.

Could I be evicted for making a claim?

Making a housing disrepair claim is not, on its own, a reason for your landlord to end your tenancy. Keep paying your rent as normal. If you have rent arrears, tell us, as this can affect your claim and your solicitor will advise you.

Ready to check your claim?

Free, no-obligation assessment. Find out if you could be entitled to compensation.

Professional hands writing on documents with laptop and pen

Your trusted partner

We are authorised and regulated by the FCA. We gather the details and evidence for your claim, check it carefully and, if it looks suitable, refer you to a regulated solicitor who handles housing disrepair every day. We stay on hand to help while your case is prepared.

Official trading style

Ashworth & Ingram Compensation Partners Limited

Trading styleCouncil Repair Claims
Websitecouncilrepairclaims.co.uk
ClaimsHousing disrepair
FCA authorised, firm reference number 1042169Check the FCA Register

We do not operate under any other name. If a business, website, social media profile or marketing material claims to be associated with us, or uses our FCA authorisation details, under a different name or logo, please contact us immediately at info@ashworthingramcp.co.uk.